Warranty

Designer Living Kitchens provides a 5 year warranty on workmanship on top of the standard manufacturer warranty’s on materials & hardware.

If the defective product falls under manufactures warranty, Designer Living Kitchens will, at its option, either.

Arrange a repair of the defected warranted product by the manufacturer; or arrange replacement of the defective warranted product by the manufacturer.

If a warranted product is no longer available and cannot be repaired, the manufacturer, at its absolute discretion, may replace the warranted product with a substituted item. Which would be as close as possible in dimension-function and colour. The manufacturer however cannot guarantee that the replacement item will be exactly the same in all aspects when compared with the original item.

Designer living kitchens warrants to the original purchaser that purchased the product. Warranties aren’t transferable.

If Designer Living Kitchens is liable under warranty, will at its option, either; Arrange repair of the defective workmanship; or arrange replacement of the part required due to defective workmanship.

If a warranted product effected by the defective workmanship is no longer available, Designer Living Kitchens, in its absolute discretion, may replace the warranted product with a substituted item which would be as close as possible in dimension-function and colour, however Designer Living Kitchens will not guarantee that the replacement item will be exactly the same in all aspects when compared with the original item.

This warranty is null and void if any person, other than a Designer Living Kitchens authorised representative installs, repairs or alters the warranted products without the prior consent of Designer Living Kitchens. This warranty does not apply in relation to any damage to the warranted products caused by any of the following.

  • Mistreatment, negligent use or misuse.
  • Use of inappropriate chemicals.
  • Insufficient or improper care. Including inappropriate use of cleaning products.
  • Fading, discolouration or damage caused by exposure to intensive or excessive light, moisture or heat, including excessive steam on doors, panels, drawer fronts and cabinets as well as bench tops.
  • Exposure to heat or water.
  • Alterations, modifications or use of warranted products which is beyond or inconsistent with the supplied product instructions and which has not been authorised by Designer Living Kitchens.

Designer Living Kitchens will not, under any circumstances, be liable for indirect, special or consequential loss or damages, such as loss of use, inconvenience, loss or damage to personal property. In no event shall Designer living Kitchens be liable, under this warranty for a warranted product, exceed the purchase price of that warranted product or its replacement. Designer Living Kitchens goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Proof of Warranty Claim

Claims will not be accepted unless the original proof of home ownership and product purchase invoice is supplied. The warranty is personal to the original purchaser of the warranted products and may not be assigned or transferred, including to any subsequent purchaser of the property upon which the warranted products are installed. Designer Living Kitchens reserves the right to have any alleged faulty product inspected by an authorised Designer Living Kitchens representative prior to any claim being processed. If the inspection reveals that this warranty does not apply, than the customer must pay a $100.00 inspection fee.